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Understanding the Basics: A Guide to Effective Distribution for Your Brand



In the competitive world of natural foods, where options are endless and shelf space is limited, standing out isn’t just an aspiration—it’s a necessity. With less than 5% of brands surviving the intense retail environment, mastering the complexities of distribution becomes a vital strategy for success. Let’s explore the key elements of distribution and uncover the secrets to scaling your brand sustainably in today’s retail landscape.



Table of Contents

  1. Introduction: The Role of Distribution in Retail Success

    • Understanding Distribution in the Natural Food Industry

    • Why Distribution is a Make-or-Break Factor

  2. Types of Distribution

    • National vs. Regional Distributors: Key Differences

    • Choosing the Right Distributor for Your Brand

    • The Benefits of Starting Small

  3. Understanding Distribution Costs

    • Common Fees and Charges

    • Payment Terms: Net-60 and Net-90 Explained

    • Hidden Costs to Watch Out For

  4. Scaling Your Distribution Strategy

    • Setting Up Items with Distributors

    • Leveraging Account Lists for Retail Success

    • Managing Promotional Campaigns

  5. Building Strong Industry Relationships

    • The Importance of Distributor and Retailer Relationships

    • Tips for Establishing Trust and Credibility

  6. The Fine Print: Navigating Distribution Contracts

    • Key Clauses to Review

    • Inventory Commitments and Marketing Spend

    • How to Avoid Costly Mistakes

  7. The Macro-Strategy Approach to Sustainable Growth

    • Maximizing Impact Over Distribution Size

    • Benefits of Partnering with a Strategic Broker

  8. Conclusion: Thriving in the Retail Landscape

    • Key Takeaways for Brand Survival

    • Dirty Hands as Your Guide to Success

  9. Next Steps

    • Contacting Experts for Distribution Support

    • Tools and Resources for Emerging Brands


What is Distribution?

Distribution is the process of getting your product from its point of origin into the hands of the consumer. Sounds straightforward, right? Not so fast. In retail, it involves a complex ecosystem of choices, contracts, and fees that must align with your brand’s growth stage and financial capacity.


Imagine distribution as a wilderness, filled with paths that could either lead to abundant markets or dead ends. Understanding the lay of the land is your first step toward survival.


The Struggle: Choosing the Right Path

One of the most critical decisions for an emerging brand is choosing between national and regional distribution:


National Distribution

National distributors like UNFI and KeHE offer extensive reach, connecting your product to big-name retailers such as Whole Foods and Safeway. But with great power comes great responsibility—and expense. National distribution is best suited for well-funded, established brands with the inventory and operational bandwidth to handle high demand.


Regional Distribution

For most emerging brands, regional distribution is the safer bet. It allows for market testing, building a loyal customer base, and working with distributors who are often more hands-on. This strategy minimizes risk and provides the flexibility to scale sustainably.


Key takeaway: It’s always better to start too small and scale up than to overreach and risk breaking your brand.

Understanding the Costs

Distribution costs extend far beyond delivery fees. Brands must grapple with a variety of charges, from marketing fees to penalties for unsold products. Here’s what you need to watch out for:


Ad Agreements and Fees: Distributors often require upfront payments for marketing, promotional allowances, and special programs. For instance, UNFI’s $1,100 ad agreement can waive certain fees but adds to upfront costs.


Payment Delays: Many distributors operate on net-60 or net-90 payment terms, meaning you might not see revenue for up to three months after your product hits the shelves.


Chargebacks and Hidden Fees: These can include penalties for missed dock appointments, unsold inventory, or transportation inefficiencies. Without careful planning, these costs can quickly spiral out of control.


Pro tip: Ensure your brand has enough working capital—experts recommend starting with at least $100,000—to navigate these financial hurdles.

The Fine Print: Contracts Demystified

Distribution contracts can be a jungle of legal jargon. Here’s what you need to know to navigate them:


Inventory Commitments: Ensure your brand has the capacity to meet the distributor’s demand. Out-of-stock products can harm your reputation and result in hefty penalties.


Marketing Spend: Understand the required contribution for distributor-led marketing programs, and factor these into your budget.


Returns Policies: Be clear on what happens to unsold products—many distributors require brands to buy them back at catalog prices.


Scaling the Right Way

Once you’ve set up distribution, scaling requires strategic planning and execution. This involves:


Setting Up Items: Work with distributors to establish SKUs, product codes, and compliance paperwork.

Leveraging Account Lists: Focus on A and B-level stores that yield the highest sales potential.


Managing Promotions: Align promotional calendars across distributors and retailers to optimize visibility and sales impact.


Building Relationships: The Key to Success

In distribution, relationships are everything. Retailers and distributor representatives are more likely to prioritize your product if you’ve established trust and rapport. Here’s how to foster these connections:


Be Present: Regular store visits and proactive communication with account managers show your commitment.


Operate with Integrity: Be transparent, dependable, and respectful in all dealings.


Provide Value: Demonstrate how your product adds value to their store or distribution network.


Dirty Hands: Your Guide Through the Wilderness

At Dirty Hands, we specialize in guiding brands through the intricacies of distribution. From securing anchor accounts to managing promotional plans, we handle the complexities so you can focus on growing your brand.


Our unique macro-strategy focuses on maximizing impact over distribution size, ensuring that your brand grows sustainably and avoids the pitfalls that many others fall into.


Conclusion: Surviving and Thriving

The journey through distribution is not for the faint of heart. But with the right strategies, relationships, and partners, your brand can navigate the challenges and emerge stronger.


Key Takeaways:

  1. Start small with regional distribution before scaling to national.

  2. Prepare for hidden costs, delays, and marketing spend with robust financial planning.

  3. Build strong relationships within the industry to unlock opportunities.

  4. Partner with experts like Dirty Hands to guide you through the complexities.


Are you ready to take your brand to the next level? Contact Dirty Hands today and let’s navigate the wilderness of distribution together. Click here to schedule a free consultation.

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